A Computer Assisted Medical and Psychological Screening,
Evaluation, Treatment & Referral Recommendation
System for Primary Medical Care Settings

Michael G. Conner, Psy.D
Mentor Research Institute
Conner@OregonCounseling.Org


Table Of Contents


Summary

The prevalence of co-morbid mental health disorders range from 30 to 70 percent in primary medical care settings. Failure to recognize and treat these disorders leads to significant and unnecessary utilization of medical resources. Valid identification and treatment of medical and mental health problems found in a primary medical care setting was improved by the collaborative installation of a Computer Assisted Medical and Psychological Screening (CAMPS) system that considered the routines, populations and resources of a primary medical care practice. CAMPS is based on an innovative fusion of computer and assessment technology that was developed with the intent of assisting medical caregivers in the identification and treatment of medical and mental health problems in a multicultural population. A two page medical and psychological checklist was designed to be completed by patients in waiting areas or in examination rooms in less than 10 minutes. Biological, psychological, social and cultural data is collected. An interactive computer program was developed to process the checklist and generate a one page physician report that includes severity of symptoms, risk of specific psychological disorders, a request for additional information where indicated, as well as medication, treatment and referral recommendations. Data can be input and processed in less than two minutes. The acceptability and uniqueness of the prototype was attributed to a collaborative design process between medical caregivers and a psychologist practicing in that primary care setting. The final prototype was compatible with primary care operations, saved time overall, provided data that was considered useful in practice decisions and facilitated appropriate consultation between mental health and medical services. Physicians, nurses and medical assistants were more supportive of a mental health role and treatment focus within primary care when they were provided with an efficient means of assessment, timely consultation and referral information when indicated.


Megatrends in Mental Health Care

The industry of health care is involved in providing service to populations, advancing the science of health care, as well as care giving to the individual. These three arenas present enormous challenges to individual understanding, management and clinical practice.

The information available and necessary to support the practice of medicine exceeds the practitioners ability to implement.

  • There is more information available and necessary to support the practice of medicine than a single physician can utilize.
  • The time lag between discovery in medicine, clinical recomendations and routine practice is measured in decades.

Psychological disorders profoundly affect health care.

  • The prevalence of mental disorders in primary care settings range from 20 to 70%.
  • The level of disability associated with depression, anxiety and somatization disorders equals or exceeds those associated arthritis, diabetes, hypertension or back pain.

Mental health care is not peripheral or separate from medical care.

  • 40% to 60% of all medical visits are for symptoms with no identifiable biological diagnosis.
  • Up to 50% of all mental health care is being provided in primary care settings.

Mental health care can be effective and provide substantial medical offset.

  • Medical costs are 150% to 200% greater for those patients with co-morbid psychological disorders.
  • Most of these medical conditions prove unresponsive unless the psychological disorder is resolved.

Research, professional journals, professional groups and consultants recommend that we:

1. Improve the recognition of mental health disorders in primary care.

2. Develop and publish mental health treatment guidelines.

3. Train physicians to recognize and treat mental health disorders.

4. Encourage physicians to make referrals and consult with mental health professionals when necessary.

5. Place mental health professionals in primary care settings.

Computer Applications Hold Promise

Since the advent of the computer, researchers have embraced visions of computer applications designed to replace or assist humans in every domain of information processing and intellectual functioning. Despite 25 years of research including the finest minds in computer science working at institutions such as MIT, Stanford and Rutgers, the field of artificial intelligence (AI) and decision support technology have failed to significantly impact the practice of medicine (Coiera, 1996).

Today’s research efforts fall somewhere between the goals of pure research that would push forward the boundaries of knowledge and applications focused research that would profoundly improve clinical practice. This unfocused use of resources has produced an application technology not significantly advanced beyond data processing.

Development of decision support systems in health care has proceeded on the assumptions that health care professionals are prone to errors, that efficiency can be improved, and that computers can be used to emulate part of the clinical process. The observed failure of these systems to impact health care have been explained historically by a lack of research, a lack of the necessary informational structure to support these system, and resistance to the use of this technology by health care professions.

The value of decision support systems has been incorrectly assessed. There has been a mismatch between the genuine needs of health care professionals and the perception of those needs by computer science professionals. There is a variance between the owners of a problem and the needs of clinicians who can make use of decision support systems. Owners of problems include department heads, managers, administrators and executive in health care organizations. Users include physicians, nurse practitioners, physician assistants, nurses, medical assistants, technicians and other direct service personnel.

The task of any decision support effort is to thoroughly and effectively apply established knowledge to the problem presented. An integrated system, can transform the unique patterns found during a patient encounter from loose unconnected data to clinically useful patterns. Primary care practice is a biopsychosocialcultural setting. Within that setting there are four essential functions that lend themselves to computer support: These are (1) to rapidly screen and assess patients, (2) to access practice guidelines based on that assessment, (3) to incorporate these guidelines into clinical practice, and (4) to submit clinical experience back to the computer system to help improve it.

The amount of time that can be spent with a patient is largely a function of the number of appointments that are scheduled per hour which can range from 4 to 12. Physicians don’t have enough time to properly screen, evaluate, consult, treat and refer patients with a suspected mental disorder. Physicians have about 10 to 20 minutes to spend with a patient. That doesn’t leave much time to conduct a mental health screening or evaluation. A mental health screening can be given before, during or after the examination. The time available for consultation is about 5 minutes. Obtaining consultation from a psychiatrsit or psychologist has a narrow window of opportunity between patients and while seeing a patient.

Physicians need a decision support procedure for mental health issues that can be completed and made available to them within 10 minutes. Physicians want a document that is one page long or rarely two.  They want answers to the essential questions in clinical practice. They want information that leads to a solution, not just the burden of additional problems. They also want to see how it works. As their experience with decision support grows, they will want to see it modified to support specific areas of practice and to reflect their practice values and beliefs.


Collaborative Research Opportunity

(Computer Assisted Medical & Psychological Screen - CAMPS)

Proposal

  • This project will investigate and demonstrate the acceptability, validity and effectiveness of "A Computer Assisted Mental Health Screening, Assessment, Treatment & Referral Recommendation System for Primary Medical Care Settings."
  • This project will support a collaborative demonstration, research and education effort intended for mental health professionals and physicians working in primary medical care settings.
  • This project will be implemented to insure genuine informed consent and decision-making prerogatives by mental health professionals and physicians with regard to system applications and the development of an enhanced computer/physician/mental health professional interface.
  • The process, activities and results of this study will be submitted for publication in a professional journal.

Substantiation of Need

  • The information available and necessary to support primary medical care practice already exceeds the practitioners ability to retain and implement.
  • Psychological disorders profoundly affect health care and are not peripheral to or separate from primary medical care practice.
  • One of the major roles of primary care is to identify, diagnose and effectively treat mental and emotional disorders that present in primary medical care settings. Failure to identify and treat these disorders can confound diagnosis of co-morbid medical conditions, result in treatment failures, or excessive utilization of health care.
  • There is a substantial body of literature that documents positive economic and health benefits associated with behavioral medicine as well as correctly identifying and treating mental and emotional disorders that present in primary health care settings.
  • Research, professional journals, professional groups and consultants recommend that health care providers:
  • Improve the recognition of mental health disorders in primary care.
  • Develop and disseminate mental health treatment guidelines.
  • Train physicians to recognize and treat mental health disorders.
  • Encourage physicians to make referrals and consult with mental health professionals when necessary.

Method/Activities

  • Expand existing prescription algorithms
  • Develop integrated research data base system
  • Train physicians and mental health professionals to use the beta version of CAMPS
  • Statistical analysis of data sets
  • Peer review of experience and results with physician groups
  • Submit manuscript for publication

Potential Outcomes

  • Compatibility with primary care operations
  • Improved practice decisions
  • Improved diagnostic performance
  • Improved consultation
  • Physician, patient and mental health professional acceptance

Length of Demonstration Project/Study: 2 years