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Psychologists
Initiate a Pro-Active Alternative to Managed Care
by Bruce F.
Pither, Ph.D. "If we
don’t hang together, we’ll all hang separately."
-- Mark Twain (paraphrased) Managed care has achieved
swift and stunning success in seizing control of mental health dollars,
services, and treatment decision-making by organizing into behemoth
corporate entities; marketing "quality"; and holding down cost
increases through draconian service limitations and increasingly lower
payments to "service providers." To date, as mental health
professionals, we have lost ground in our attempts to respond to the rapid
deterioration in services, fees, and more significantly, our autonomy as
independent practitioners. Authorizations are required with increasing
frequency over shortening intervals, patient records are more widely
subject to audit, and the number of Americans with coverage outside of
managed care or with any mental health coverage at all continues to
decline. The success of managed
care may be attributed to its achievements in holding down cost increases
-- and also to their success in appearing to address (and in some
cases successfully addressing) other weaknesses in our mental health
service delivery system. Uneven or ineffective quality assurance
mechanisms, the lack of integration among allied health services, and
confusing variations in treatment are valid concerns to employers and
consumers. The Tobacco Research Institute look-alike, NCQA (National
Committee for Quality Assurance) has made impressive strides in convincing
health care purchasers that these issues are successfully addressed
through managed care. Managed care has also achieved success by raising
significant capital and competing against independent professionals with
the resources of large organizations. Historically weak in support of our
own professional organizations and precluded from collective bargaining by
law (and perhaps by our own ethical principles), we have exercised little
clout against well-funded and politically well-connected public relations
and marketing departments. There is, however, some
legitimate cause for optimism. We are witnessing an increasing
ground-swell of public dismay, and political and legal initiatives vis
a vis managed care; our professional organizations are actively
addressing issues of privacy, freedom-of-choice, and false advertising
through public education, legislative advocacy, and promising litigation.
But these are largely reactive efforts. What about proactive efforts? In response to the
alarming and continuing erosion of mental health services, some
California licensed psychologists are proposing a state-wide (and
national) pro-active alternative to managed mental health care: the
American Mental Health Alliance (AMHA). A national not-for-profit,
multi-disciplinary organization, AMHA represents a fresh paradigm of
egalitarian cooperation across mental health disciplines (i.e.,
psychologists, psychiatrists, social workers, marriage and family
counselors, and psychiatric nurses). Nationally, there are so far thirteen
state chapters, representing every region, with a total membership of over
two thousand mental health professionals. The AMHA model offers
healthcare purchasers and consumers freedom-of-choice, accessible
information about member professionals (permitting informed choice),
privacy, and the assurance of authentic quality assurance practices
– at reasonable fees. Professionals are offered the hope of practicing
independently, within the ethical guidelines or our professional
associations and without the conflicts-of-interest inherent in working
with managed care – at reasonable fees. The proposal was initially
developed by Boston psychologist Peter Gumpert, Ph.D. (Gumpert, 1996) with
the support of the Boston Consortium of Psychotherapists. Several years
ago, the California Coalition of Ethical Mental Health Care, an
organization originally sponsored by the Managed Care Task Force of the
San Francisco Psychological Association, invited Dr. Gumpert to present
the plan in San Francisco. His plan was well-received and inspired the
rapid formation of the American Mental Health Alliance-California, Inc. (AMHA-CA). Unlike AMHA chapters in
other parts of the country where all mental health professionals join as
members in equal standing, complex California health laws required AMHA-CA
to incorporate as an Independent Practice Association (IPA). Further, CA
law requires majority ownership by only one mental health profession. For
practical, political, and public relations reasons, we psychologists were
selected by AMHA-CA members to assume this responsibility. Hence, 51% of
the shareholders must be psychologists. To remain compliant with the law,
AMHA-CA has a three-tier membership structure: The California chapter of
AMHA is inviting dialogue with and seeks the support of California
psychologists. AMHA-CA aims to support independent mental health
professionals in practicing ethically and, eventually, to contract with
healthcare purchasers to offer the full range of mental health services
without outpatient utilization review. Administrative overhead costs are
expected to be minimal, keeping costs for services and fees to
professionals reasonable. "Profits" will be used only for
relevant clinical research and for clinical services. Quality of service
is enforced by legally empowered licensing boards and enhanced by a
self-managed system for cooperative mental health care delivery: For
example, non-binding consultations with senior clinicians elected by the
membership are to be required at 26-session intervals and prior to
hospitalization. Outpatient benefits are to be flexible so that, if
indicated in particular cases, intensive outpatient treatment can be
utilized rather than hospitalization. Participating hospitals and
treatment programs are to be selected based on their cost, quality of
treatment, and willingness to include the primary therapist in the
treatment. Members are encouraged to support each other. In addition to functioning
as a comprehensive, carve-out mental health services plan (which an
insurance company in Minnesota has expressed interest in underwriting),
AMHA is also pursuing (or interested in pursuing) simpler, more immediate
options such as forming alliances with EAP’s (which often suffer
significant constraints by managed care), offering a discount plan to
organizations and consumers (pending approval by the California Department
of Corporations), allying with other groups and associations (and web-site
provider marketing groups) working toward the same goals and adequately
respectful of mental health ethics. Consumers who use the AMHA
plan benefit from reasonable costs of services, freedom to select from a
wide range of mental health services/professionals, privacy protection
(records remain with treating clinicians, except at the request of the
patient or as required by law), and the use of other resources available
to them (e.g., a useful mental health web-site). Employers, and
especially Employee Assistance Program staff, like the plan because of the
reasonable cost (comparable to managed care), and because of the
flexibility, quality, and protection offered to their employees. For
employers, however, the switch to AMHA is a significant undertaking; and,
before they commit to AMHA, employers want to see a larger membership,
state-wide coverage, and stronger financial resources. The AMHA-CA now has 150
members. In order to insure that consumers have the broadest possible
choice of providers, licensed mental health professionals in "good
standing" with $1M/$3M malpractice insurance coverage are eligible to
join. Membership contributions are set reasonably so that large numbers of
therapists can participate. As membership increases, the associated
increases in geographic coverage, types of service, organizational
finances, and resources increase the probability of success. From AMHA’s viewpoint,
we cannot rely on legislatures, on the courts, nor on consumers to devise
the "best" mental health services delivery model. As clinicians
and as psychologists, we must assume a leadership role in developing a
workable, affordable alternative to managed mental healthcare. The public,
healthcare purchasers, and the legislatures are looking for solutions.
Join with us and help us create an alternative we know serves our
communities. Bruce F. Pither, Ph.D., is Past-President of AMHA-CA and of the Redwood
Psychological Association. He has recently joined the national AMHA board
where he serves as a liaison to California and where he is working on the
third draft of the web-site, PR, and contract development. He is in
independent practice in Santa Rosa and Los Altos, CA. He can be reached at
(707) 571-7648 or bpither@ap.net The AMHA-CA central office may be reached
at (707) 545-8333 or at KSMesches@aol.com |